Terms and Conditions

Last updated: March 24, 2026

Introduction

Welcome to Mailable (operated by PADISO Pty Ltd). By accessing our website (mailable.dev) and using our email marketing, automation, landing page, and AI-powered campaign services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

Account Registration

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains current

Acceptable Use Policy

You agree to use Mailable in compliance with all applicable anti-spam laws, including CAN-SPAM, GDPR, and CASL. You must:

• Only send emails to recipients who have given consent
• Include a valid unsubscribe mechanism in all marketing emails
• Include your physical mailing address in all marketing emails
• Honor unsubscribe requests promptly
• Not use purchased, rented, or harvested email lists

Prohibited Activities

You agree not to:

• Use our services to send spam, unsolicited bulk email, or phishing messages
• Send emails containing malware, viruses, or malicious content
• Use our services for any illegal purpose or in violation of any laws or regulations
• Infringe upon the intellectual property rights of others
• Interfere with the proper functioning of our services or systems
• Attempt to gain unauthorized access to our systems, networks, or data
• Reverse engineer, decompile, or attempt to extract source code from our platform
• Share your account credentials or allow unauthorized access to your account

Intellectual Property

Our Intellectual Property

All content, features, and functionality of our services, including but not limited to:

• Text, graphics, logos, and software including our proprietary platform and AI models
• Design, layout, and organization of our platform and services
• Trademarks and service marks including the Mailable brand
• Email templates and designs generated by our AI systems

All intellectual property is owned by PADISO Pty Ltd or its licensors and is protected by intellectual property laws.

Your Content

By submitting content to our services, you:

• Grant us a worldwide, non-exclusive license to use, reproduce, and display your content solely to provide our services
• Warrant that you have all necessary rights to grant such license
• Retain ownership of your content

Limitation of Liability

To the maximum extent permitted by law, Mailable and PADISO Pty Ltd shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or business interruption
• Any damages resulting from your use of or inability to use our services
• Any third-party claims arising from your use of our services
• Email deliverability issues caused by recipient servers or spam filters
• Business outcomes resulting from email campaigns or AI-generated content

Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that:

• Our services will be uninterrupted or error-free
• Emails will achieve specific delivery, open, or click rates
• AI-generated content will be free from errors or inaccuracies
• Our services will meet your specific requirements

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: hi@mailable.dev

We will respond to your request within 5 business days.